Users

FixhDesk supports multiple users per company with role-based access control. Administrators can create and manage users from the Users section.

User Roles

There are two user roles within a company:

• Administrator — full access to all sections, settings, reports, and finance.
• User — access limited to the shops they are assigned to. Cannot access Settings, Finance, or Reports.

Adding a User

Go to Users and click Add user. Enter the user's first name, last name, email, phone number, and a temporary password. Select whether they are an administrator. Save to send them an invitation or share the credentials manually.

Shop Permissions

For non-admin users, assign one or more shops. The user will only be able to see and manage orders and documents belonging to their assigned shops. Administrators always have access to all shops.

Security

FixhDesk uses session tokens tied to devices. If a user logs in from a new device, the previous session is invalidated. Passwords are stored using secure hashing. Users can change their own password from the profile page.